As the IT Support Executive, you will be responsible for implementing IT operations according to policy, interpret IT related issues on both System and User side to meet corporate requirements, and providing technical support in a fast-paced and demanding environment.
Job Type : Full-Time
Salary Range : SGD 2700 - SGD 4500
Benefits :
Annual leave, sick leave, hospitalization leave, AWS (13th-month pay),
Job Scope :
To provide daily technical support to the business end-users.Level 1 and Level 2 Support : Network, Servers, Printer, Computers, Wi-Fi, Software ERP, Telephone (VoIP)Hardware MaintenanceSoftware Setup, Installation, Upgrade, and UpkeepComputer Setup and Minor RepairsHelp-desk Phone Call SupportConsolidate end-user requirementsLiaise with vendors and service providersLearn the business systems (back-end and mobile app) then conduct end-user support and training as needed.IT DocumentationServer and file backupReport to the IT ManagerJob Requirements :
Diploma / Degree in IT, Business IT, Computer Engineering or equivalentAt least 4 years of working experience with desktop computers, laptops, servers, networking devices (switches, routers, firewalls)Experience and expertise with Windows 7, Windows 8, Windows 10, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, 2014, 2019Server management : Setup, Maintenance, Backup, FTP, etc.Excellent in English communication both oral and writtenExperience in liaising with vendors, suppliers, and service providersStrong interest in IT and technical support roleGood communication skill and interpersonal skillEager to learn, hardworking, disciplined, and responsibleIT savvyAble to start work immediately or with a short notice periodSingaporean or Singapore PR