DIRECT SEARCH ASIA PTE. LTD.Singapore, SG.01, Singapore
10 days ago
Job description
In charge of leading a sizable Operations / Logistics team to deliver comprehensive operations support and meet obligations to clients and stakeholders.
Responsibilities include planning, optimizing manpower for all routes, and conducting ad hoc checks on service and product quality. Additionally, ensuring daily planning incorporates contingency plans for unforeseen circumstances.
Responsible for driving process improvements, enhancing work efficiency, and implementing these changes effectively.
Collaborating with other departments and engaging stakeholders to ensure smooth workflow and job execution.
Overseeing equipment and / or service procurement when necessary.
Initiating continuous improvement and new initiatives to optimize manpower, inventory turns, and operational expenditure.
Monitoring and reporting truck tonnage, asset utilization, customer service levels, and all aspects of operations and logistics costs.
Supervising 3rd party vendors and monitoring their efficiency levels.
Providing mentorship to new team members and ensuring proper on-the-job training.
Handling issues related to routing, staff under-performance, and managing customer feedback.
Directing operations to achieve cost, productivity, order fulfillment, and productivity objectives.
Developing risk management programs to ensure task continuity during emergency situations.
Requirements :
Possession of a diploma / degree in logistics, operational management, or a related field.
A minimum of 8 years of experience managing a team of 100 or more staff in operations / logistics.
Demonstrating excellent leadership skills.
Strong communication skills.
A team player with exceptional coordination and people skills.