Host & PR Manager

Job

Description

As a

Host & PR Manager , you will serve

as the face and voice of our establishment, responsible for

welcoming guests, maintaining a high standard of hospitality, and

managing all aspects of public relations and brand image. You will

work closely with the operations, marketing, and events team to

create a positive and engaging customer

experience.

Key

Responsibilities

Greet and interact with customers warmly and

professionally.

Manage guest seating,

reservations, and special requests with efficiency.

Build rapport with guests and VIPs to encourage repeat

business.

Plan and execute public relations

strategies to enhance brand awareness.

Represent the company at events, exhibitions, and media

functions.

Handle guest feedback and resolve

issues with diplomacy.

Collaborate with

marketing on social media presence, promotions, and

campaigns.

Maintain a positive image of the

company through media, community outreach, and customer

relations.

Train and lead junior hosts or

front-of-house staff, if

applicable.

Job

Requirements

Proven experience in hosting, customer service, PR, or a

related field.

Strong interpersonal and

communication skills (verbal and written).

Fluent in English and Mandarin (or other relevant

languages, depending on target clientele).

Confident, presentable, and outgoing

personality.

Ability to manage multiple tasks

and remain calm under pressure.

Knowledge of

social media and PR tools is a plus.

Willing

to work on weekends, evenings, and public

holidays.