Wintel L2 Engineer

🌟 We're Hiring : Wintel L2 Engineer! 🌟

We are looking for a skilled Wintel L2 Engineer with a strong background in Windows server administration and support. The ideal candidate will have hands-on experience in troubleshooting, maintaining, and optimizing Wintel systems to ensure high availability and performance.

📍 Location : Singapore, Singapore

⏰ Work Mode : Work From Office

💼 Role : Wintel L2 Engineer

Key Responsibilities

Provide Level 2 support for Windows Server environments (2016 / 2019 / 2022) in cloud and hybrid infrastructures.

Perform patch and vulnerability management for VMware and Windows servers.

Install, configure, manage, and harden VMware infrastructure components including ESXi and vCenter.

Troubleshoot complex operating system and VMware-related issues .

Support Azure cloud administration , ensuring system scalability, reliability, and security.

Conduct regular system health checks , performance monitoring, and capacity planning.

Remediate security findings from Web Penetration, Infrastructure Penetration, and Vulnerability Management System (VMS) reports.

Manage and maintain Microsoft Active Directory and IIS configurations.

Monitor and maintain Service Level Agreements (SLAs) , document configurations, and provide periodic system reports.

Assist with backup and recovery operations using enterprise-grade tools.

Participate actively in incident, problem, and change management processes following ITIL best practices.

Develop and maintain documentation for system configurations, procedures, and troubleshooting guides.

Experience with Citrix administration is an added advantage.

Work Experience & Certifications

Minimum 5 years of experience in Windows Server administration.

Strong understanding of on-premises and cloud infrastructure (Azure) and virtualization technologies (VMware).

Hands-on Azure administration experience preferred.

Proficient in PowerShell scripting and automation.

Experience with monitoring tools such as SolarWinds.

Sound knowledge of the ITIL framework and service management processes.

Excellent analytical, troubleshooting, and communication skills.

Relevant certifications such as MCSA , Azure Administrator , or VMware VCP are highly desirable.