Immigration Director

Company Description

Vialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.

Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.

Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff in over 50 countries around the world, and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients. Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.

To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram.

Job Description

We are seeking a highly experienced and strategic Director for our APAC Operations. This role will be responsible for overseeing and managing the implementation of the global immigration strategy for the APAC region, ensuring alignment with the company's overall business objectives. The ideal candidate will have a deep understanding of immigration laws and regulations, exceptional leadership skills, a proven track record in executing immigration programs in a multinational environment, and a high level of technology aptitude to conceptualise and execute on the future needs of our practices as directed by the global immigration leadership team.

Key Responsibilities :

• Implement the global immigration strategy for the APAC region in alignment with the company's business objectives.
• Monitor KPIs against global best practices, focusing on the effectiveness and impact of immigration operations while fostering a culture of continuous improvement.
• Drive innovation in immigration practices by exploring and implementing emerging technologies, including AI and machine learning, to enhance operational efficiency.
• Lead change management initiatives to ensure smooth transitions during the implementation of new technologies and processes, and develop effective communication strategies for stakeholders.
• Identify and nurture high-potential team members to build a pipeline of future leaders, creating mentorship programs focused on skills relevant to the GenAI landscape.
• Implement a customer-centric approach to immigration services, prioritising the needs of employees and clients, and gather feedback to refine processes.
• Deliver client solutions across service lines, ensuring that immigration services are integrated and aligned with broader organisational offerings.
• Leverage data to enhance efficiency, reduce processing times, and improve case management and tracking through technology solutions.
• Foster a collaborative, high-performance culture while promoting cultural awareness and sensitivity in managing a diverse workforce across the APAC region.
• Build and maintain relationships with business partners and external vendors.
• Develop and deliver training programs on immigration policies and procedures.
• Stay updated on geopolitical and industry trends to continuously improve services.
• Collaborate with the technology team to integrate immigration processes with broader organizational systems and strategies.
• Utilise data analytics to identify trends and inform decision-making.

Qualifications

What We Offer :