Roles & Responsibilities
[Job ID : 994115]
Responsibilities :
- Provide support to customers and sales teams on all product and application-related requirements.
- Attend to product-related enquiries promptly and professionally.
- Plan and conduct regular product updates, application training, and technical workshops for assigned customer accounts / territories.
- Consult on product configuration, solutions, and applications for end-users, including clinicians, doctors, and biomedical personnel.
- Conduct product demonstrations, educate customers on features, functions, and benefits.
- Support sales managers on projects and tender specifications, ensuring proposed solutions meet requirements.
- Organize and deliver end-user training, including training schedules, preparation of materials, and quick guides.
- Support project delivery and installation, including product settings, parameters, and configuration setup per customer requirements.
- Collaborate with IT, engineering, logistics, and commercial teams to ensure smooth product commissioning and delivery.
- Provide technical and service support, including warranty and post-warranty servicing and preventive maintenance.
- Deliver product technical and service training to assigned customers.
- Standby for project trials, post-sales support, and warranty duties as needed.
- Perform ad-hoc duties as directed to achieve company goals.
Requirements :
Minimum 2 years of relevant experience in the medical device industry.Experience in Patient Monitoring, Cardiology, or Ventilator-related products.Diploma in Science, Engineering, or a related discipline.To apply, please send your updated resume to : cv_edmund@goodjobcreations.com.sg
We appreciate all applications; only shortlisted candidates will be notified. Applications will be retained for future openings.
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EA Licence No. : 07C5771
EA Personnel Reg. No. : R24122504
EA Personnel Name : Edmund Ting Chao Siong
#SCR-edmund-ting
Tell employers what skills you have
Sales
Preventive Maintenance
Hospitals
Customer Support
Cell Biology
Chemistry
Biotechnology
Application Support
Trials
Warranty
Molecular Biology
Customer Satisfaction
Customer Service
Life Sciences
Project Delivery
Laboratory
Commissioning
Cardiology