Roles & Responsibilities
Job Purpose :
The Community Manager is responsible for developing and maintaining strong relationships with partners, collaborators, residents and members through active engagement, both online and offline. This role ensures the organization builds a trusted reputation, fosters loyalty, and supports long-term growth by creating meaningful connections with its community.
Key Responsibilities :
Community Engagement & Relationship Management
- Build and nurture relationships with residents, members, collaborators, stakeholders
- Serve as the main point of contact for community-related queries and feedback.
- Facilitate collaboration between internal teams and external stakeholders to strengthen professional networks.
Content & Communication
Create and manage professional communications, e-mailers, and updates to keep residents and members updated and interested in the property promotions, programs and eventsDevelop thought-leadership content and discussion topics to drive engagement in networking sessions and events.Align communication strategies with the company’s corporate brand and objectives.Events & Networking
Plan and manage corporate events, workshops, and networking sessions.Foster opportunities for community, residents and members to connect and collaborate.Monitoring & Insights
Track community engagement metrics, satisfaction levels, and industry trends.Prepare regular reports with insights and recommendations for management.Identify opportunities to strengthen brand, collaboration and community impact.Advocacy & Brand Building
Cultivate relationships with brand collaborators, key clients, and members etcPromote the company’s values, initiatives, and projects across professional networks.Ensure the community reflects the organization’s commitment to service excellence and corporate responsibility.Tell employers what skills you have
Social Media
Community Management
Property
Relationship Management
Strategy
Advocacy
Attention to Detail
Networking
Writing
Corporate Events
Real Estate
Facebook
Service Excellence
Writing Skills
Brand Awareness