Assistant Store Manager

Overview

The Assistant Store Manager is responsible for the overall store management by efficiently leading a team and ensuring smooth operations to optimize sales and deliver outstanding customer service. Be an ambassador of Sephora and embrace working in a fast paced environment.

Responsibilities

• People Management

Involved in the recruitment of store team together with HR department; maintain employee turnover and absenteeism; train and develop

Responsible for daily store operations, achieving store sales and profitability and ensuring every customer receives a great service experience

Keep abreast of direct competitors' promotional activities and propose action plans to the Store Manager

Build and nurture a strong relationship with loyal customers

Ensure that the store is in good condition (shelves replenished, fixtures clean, testers and prices present in good condition); follow merchandising guidelines and planograms

Monitor stock inventory process to minimize shrinkage and ensure accuracy; stock room aligns with Sephora’s guidelines; liaise with Supply Chain on stock issues

Train staff and enforce Sephora’s cash handling and shortage prevention procedures

Ensure communication within Weekly Action Box is disseminated to the team and required actions implemented

Qualifications

About Sephora

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Crafting Dreams

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.

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