Principal System Engineer, IT Operations

Roles & Responsibilities

Key Responsibilities

• Install, configure, upgrade, administer and monitor infrastructure services such as Azure, AD, DNS, DHCP, file server, email server, VDI and VMWare
• Perform regular system OS, firmware patching, bug-fixing, upgrading, and license review
• Perform periodic review of systems architecture, ongoing system performance tuning, resource optimization, capacity planning and hardware upgrade
• Manage Microsoft 365 services including Exchange Online, OneDrive etc
• Manage the operations of multiple data centres (improvements, capacity planning, rack space, power, incidents management, etc.)
• Work with third party support on maintenance of data centre systems (e.g. CRAC, UPS, Water Detection, Fire Suppression System, etc.)
• Manage vendor relationship and ensure SLAs are met in accordance with the underpinning contracts.
• Collaborate closely with other IT teams to develop technical solutions to meet business requirements.

Requirements

Tell employers what skills you have

Management Skills

Troubleshooting

Microsoft Office

Azure

Hardware

Active Directory

VMware

GAMP

Information Technology

Project Management

VDI

Acceptance Testing

DNS

Able To Work Independently

Business Requirements