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Customer Service Officer - M4 SOLUTIONS PTE. LTD.
M4 SOLUTIONS PTE. LTD.D03 Queenstown, Tiong Bahru, SG23 days ago
Job descriptionProficient in English and Mandarin in order to be able to handle queries and requests from clients Good phone etiquette and communication skills Work well in a team environment Self-motivated, proactive, confident and ability to work independently to solvev issues and deliver results Experiece in customer service or support role in courier company will be an added advantage Strong in Excel and other MS office applications
Roles & Responsibilities
Working Hours : 5-days work week - Monday to Friday 8.30am to 6pm
Working Location : Redhill E-Forum
Salary : $2,800 - $3,000 depending on experience
Job Responsibilities
- Provide excellent support experience to customers via relevant communication channels such as emails, phone etc, with a service-oriented attitude
- Pro-active in managing and responding to WhatsApp Group Chat with customers
- Provide administrative support such as data and consignment note entry and updating of records
- Establish + Maintain good rapport and build relationship with both prospective and existing customers
- Any other support to Supervisor, and as required
Criteria and Experience
Interested applicants - please send resume to hr@m4solutions.com.sg
We regret that only shortlisted candidates will be notified. Thank you.
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Interpersonal Skills
High Level of initiative
MS Office
Communication Skills
Administrative Support
Customer Satisfaction initiative
Microsoft Word
Proactive Communication
Customer Service Experience
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Customer Service Officer • D03 Queenstown, Tiong Bahru, SG