SUPERVISOR - D25 Kranji, Woodgrove, Woodlands, SG

Roles & Responsibilities

Position Summary

The Supervisor (Food Oriented) is responsible for overseeing the daily operations of food service activities, ensuring compliance with hygiene and safety standards, maintaining excellent customer service, and managing staff effectively to achieve operational efficiency and profitability.

Key Responsibilities

Operational Management

• Supervise daily food service or production operations to ensure smooth workflow.
• Monitor food preparation, presentation, and quality to meet company and regulatory standards.
• Ensure compliance with food hygiene, health, and safety regulations (NEA, SFA, HACCP, ISO standards where applicable).
• Manage inventory levels, track wastage, and oversee ordering of supplies.
• Handle customer feedback and resolve complaints promptly.

Team Leadership

Customer Service

Financial & Administrative Duties

Job Requirements

Tell employers what skills you have

Upselling

Leadership

Customer Interaction

Interpersonal Skills

Workplace Safety

Food Quality

Inventory

ISO

Team Leadership

Customer Satisfaction

HACCP

Customer Service

Catering

Staff Development

Hospitality