Network Security Engineer - DOCTOR ANYWHERE OPERATIONS PTE. LTD.

Roles & Responsibilities

About our team

The Security and IT Operations team serves as the backbone of our secure platforms and services. We are responsible for ensuring seamless day-to-day operations, providing robust support, and safeguarding our large-scale, mission-critical applications. Our focus is on maintaining the availability, performance, and security of our platforms, which support B2C and B2B applications, GP and specialist clinics, medical centers, and offices across Singapore, Vietnam, Thailand, Indonesia, Malaysia, and the Philippines.

About the role

As we expand our healthcare services, we are seeking a Network Security Engineer (an individual contributor role) to support our growing infrastructure. This role will play a crucial part in ensuring the reliability, security, and performance of our IT operations across our medical facilities and offices in the region.

The ideal candidate will have strong network and security expertise and ideally, some experience working with medical and imaging systems (e.g., CMS, PACS, MRI, CT Scan, X-Ray). They will be responsible for maintaining and optimising the infrastructure, ensuring compliance with security policies, and providing hands-on technical support for the healthcare services.

A summary of the key responsibilities is as follows :

• Manage and support IT infrastructure (e.g., servers, VMs, routers, switches, firewalls, WAPs, ISPs, etc) across clinical and on-premise environments, ensuring seamless operations.
• Manage data backup processes and system operations, including user provisioning and access controls.
• Implement and maintain network security, ensuring compliance with industry best practices.
• Troubleshoot and resolve IT and medical device connectivity issues (experience with CMS, PACS, MRI, CT Scan, X-ray etc., is a plus).
• Install, upgrade, and configure hardware and software on laptops and other devices, where required.
• Collaborate with cross-functional teams to support the setup of day surgery and health screening centers.
• Monitor system performance, respond to incidents, and optimise IT operations.
• Work closely with the security teams to ensure compliance with cybersecurity policies.
• Assist in IT audits and regulatory compliance efforts for medical environments, where required.
• Ensure that all data handling, transfer, and processing comply with legal, security, and company guidelines.
• Document IT processes, system configurations, and troubleshooting steps.
• Communicate effectively with business stakeholders, ensuring clarity and alignment on IT, network and security related matters.

About you

Tell employers what skills you have

Switches

Troubleshooting

PACS

Hardware

Surgery

VMware

MRI

Routing

Reliability

IT Operations

Ticketing Systems

Networking

Windows

Routers

Network Security

Technical Support