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Clinic Assistant (Full-Time)

Clinic Assistant (Full-Time)

94 DAWSON FAMILY CLINIC PTE. LTD.Islandwide, SG
14 days ago
Job description

Roles & Responsibilities

Roles & Responsibilities

Job Description

  • Patient registration, scheduling of appointments, and sending reminders.
  • Patient registration, scheduling of appointments, and sending reminders.
  • Answering phone / SMS and email queries promptly.
  • Handling payments and preparing submissions of TPA (Third-Party) Claims, Medisave Claims, Insurance Claims, and other documentation.
  • Preparing medications for doctor’s review and dispensing medication.
  • Assisting in performing simple in-clinic procedures such as ECG and nebulizer treatments (training will be provided).
  • Assisting the doctor during consultations and performing chaperone duties.
  • Handling first-level patient complaints.
  • Maintaining and updating patients’ records according to standard guidelines.
  • Assisting in the daily operations and upkeep of the clinic.
  • Managing medication, consumables, and equipment, including replenishment and housekeeping.
  • Performing other administrative tasks related to patient care and clinic operations.

Job Requirements

  • 5.5-day workweek (Weekday + 1 Alternating Weekend). Must be able to commit to rotating (AM, Noon & Evening) and weekend shifts. No overnight shifts.
  • Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC.
  • Prior experience in hospital / medical clinic operations or front desk duties is preferred but not mandatory (training will be provided).
  • Familiarity with computer usage and / or clinic operations.
  • Keen service attitude towards patient care and willingness to learn.
  • Ability to work dependably in a team.
  • Advantage (Not Mandatory)

  • Prior experience as an enrolled nurse.
  • Ability to move between different clinics when needed to provide support.
  • Familiarity with Plato CMS.
  • Experience in submission of insurance and Medisave claims.
  • Proficiency in Mandarin / Dialects is an advantage to assist non-English-speaking elderly patients (This is included as a job necessity rather than a preference to align with fair hiring practices.)
  • Tell employers what skills you have

    Microsoft Office

    TPA

    Housekeeping

    Treatment

    Inventory

    Healthcare

    Medicine

    Consumables

    Data Entry

    Cashiering

    Nursing

    Team Player

    Patient Registration

    Customer Service

    Scheduling

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    Clinic Assistant • Islandwide, SG