Highlights :
Health Insurance, Dental Benefits, Birthday
Incentive, Transport
Allowance / Reimbursement
AWS + Performance Bonus + Transport +
HP
Friendly
environment
Responsibilities :
Oversee the whole process of service cum maintenance
workflow
Front line contact with client
representatives on all service / maintenance related
issues
Lead a team of service team
members
Prepare service scope and develop
service plans, define resource loading, skill requirements,
tracking milestones and metrics
Determine new,
creative ways to employ teams on service deliveries and distribute
responsibilities
Manage day-to-day client
interactions and expectations for optimal results
Continually seek and capitalize upon opportunities to
increase customer satisfaction and deepen client
relationships
Possess a knowledge base of each
client's business, organization and objectives
Be responsible for operationally managing multiple
aspects of the team.
Ensure smooth progress
and timely delivery and completion of maintenance commitments to
clients
Perform a wide variety of technical
and non-technical
tasks
Requirements :
Min Nitec diploma in Electrical / Electronic Engineering
with at least 3 years working experience
Hands-on experience in security systems such as
Integrated Security Management Systems, Card Access Control
Systems, Intrusion Detection Systems and CCTV systems is a
must
Hands-on experience in security system
configuration, application programming and integration with
third-party systems will be an advantage
Customer
service and business orientated with good initiative and
adaptability
Only Singaporeans may
apply.
This job is suitable for older
workers
Please indicate in your
profile your expected salary as you apply. Thank you.
Technical Lead • Singapore