Quality Assurance Manager, ANZ Market

Job Description

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

Quality Assurance Manager (Quality Responsible Person at market) for Australia and New Zealand, will work collaboratively with relevant stakeholders to implement & maintain the local Australian and New Zealand Quality Management System (QMS) and will work with internal & external stakeholders to ensure quality requirements are met for Gilead products, throughout the distribution network, and within Australia and New Zealand, all the way to patients.

Key Responsibilities :

• Establishes and maintains the QMS in Australia and New Zealand to ensure that it meets local regulatory and industry standards and Gilead expectations.
• Support maintenance of relevant licenses.
• Manages local process of change control, deviation, CAPA, complaint management and supplier management.
• Manages local Quality Management Review process.
• Manages local Risk Assessment / Management for any quality-related risks.
• Participates in Gilead’s Quality Escalation process for critical quality issues, and regulatory compliance issues.
• Ensures up to date organograms, training curricula pertaining to GMP / GDP, training records, CVs, and Job Descriptions are in place for local affiliate personnel working on quality / distribution matters.
• Establishes and maintains the Affiliate Quality Manual and GMP / GDP procedural documents.
• Establishes and maintains the Quality Agreement with 3PL / 4PL and local GMP / GDP related suppliers / service providers, as required.
• Reviews Annual Product Quality Reports (if applicable)
• Ensures shipping conditions match the product license / product label particulars and transporters are appropriately qualified.
• Ensures premises and / or equipment used are reviewed regularly to ensure they are adequate to allow the handling, storage, and distribution of medicinal products in a manner that ensures the maintenance of product quality.
• Supports Customer Services with enquiries of a GDP nature such as delivery issues, transportation conditions, disputes, etc.
• Working with 3PL / 4PL, provides guidance on supply related issues.
• Arranges authorized relabeling / repackaging in cooperation with 3PL / 4PL (where applicable)
• Supports the management of quality and distribution complaints.
• Supports the investigation of fraudulent and counterfeit medicinal products.
• Manages product return and destruction.
• Manages local recalls and participating in supplier’s recall challenge or perform local mock recall, as needed.
• Qualifies and manages local 3PL / 4PL and supports audit of 3PL / 4PL.
• Qualifies and manages local GMP / GDP related suppliers / service providers, auditing and approving these according to local requirements.
• Assure customers validations and adequate records compliance to Gilead QA requirements are established and maintained for all local distributors / customers.
• Host and lead Health Authority inspections and corporate audits.
• Manages the Affiliate self-inspection program.
• Supports audit of distributor (where applicable).
• Collaborates with RA to implement activities for new product launch and product life cycle management.

Knowledge, Experience & Skills :

Typical Educational Experience & Competencies

For Current Gilead Employees and Contractors :

Please apply via the Internal Career Opportunities portal in Workday.