Associate Practice Sales Director-ServiceNow

Job description About Infosys : Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Visit to see how Infosys (NYSE : INFY) can help your enterprise navigate your next.Infosys – Global Markets The Global Markets team represents the group of all client and market facing roles at Infosys. This includes our Sales team, Client services team, Practice Sales team, Alliances team and Marketing team. The members of Infosys Global Markets team are the first interface for clients, prospects, alliance partners and influencers.Location : SingaporeRole Description : This role is overall responsible for all client interfaces and partner interface related to communicating proposed solutions for all Service experience (ServiceNow, Logic monitor, BMC, Solarwinds, Nagios and other tools) pursuits. Additionally, He / She will work closely with the Vertical Engagement Manager’s to proactively pursue targeted accounts and with the IBU CIS delivery to ensure optimal customer solutions . The job holder has the following key responsibilities within the assigned account scope : Farming of the existing accounts and opening up new accounts.Lead the Technical development of tools solutions. Create value and differentiated solutions for customers in response to Infrastructure RFIs / RFPs and proactive pursuits.Work with customer and be the technical advisor for them representing tools solutions.Do client presentations, due diligence and transition activities in new infrastructure engagements (where required)Translate business and system needs into technical system solutions.Acts as Subject Matter Expert providing direction and guidance to technical teams working on various solution elements of a pursuit.Responsible for assembling all required resources / skills to develop technical proposal.Assists in opportunity qualification and risk assessment.Experience : Individual must have at least 10 years’ experience in Infrastructure Management, Operations, or Technology Consulting with a minimum of 5 years’ experience as ServiceNow sales person in various infrastructure and cloud management tools and technologies.Must demonstrate an in-depth understanding of various Infrastructure technologies and be able to articulate the key tenets of various technology options. Excellent understanding of Infrastructure project management practices.Thoroughly understands the Infrastructure / Tools outsourcing industry, landscape, key issues and strategies of major technology players.Detailed understanding of the clients / infrastructure business processes and can relate to the client from a domain / technology perspective.Mandatory Technology Exposure : Demonstrated broad expertise in understanding of various ServiceNow, infra and cloud tools.Demonstrated broad experience in technical solution development of complex outsourcing Infrastructure engagements. Demonstrated experience in significant interactions at the VP Infrastructure, CTO and CIO level.Domain Knowledge : Demonstrates a deep understanding of at least one core Infrastructure domain as well as core industry and technological trends.Understands the IT Service’s landscape at various levels.Understands how to manage delivery / sales in an IT business environment. Strong Analytical capabilities.Soft Skills : Excellent oral and written communication skills.Excellent presentation skill.Must demonstrate the ability to be a team player.Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation.Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.