Technician III, Quality Management Systems (QMS)

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Technician lll, Quality Management Systems (QMS) , you will assist to develop policies, procedures and methods to evaluate and improve the quality of products, materials, components and / or operations | Develops, assures and maintains the quality of products and processes, including standard procedures (e.g., ISO 9001 : 2000, ISO 14000 family of standards), quality audits / review, Taguchi methods, process reengineering, etc.

In this role, a typical day will include :

• Document Control admin for Veeva Document Control, co-authoring of documents, manage document distribution activities, periodic review, approval and backup authorization matrix
• Manage BOX for electronic record archival activities and BOX admin for the site
• Manage Records Management process for archival and destruction of records on site (both hard copy and soft copy)
• Backup for change control management process
• Reporting of periodic review of documents for near due, coordinate quality training for Document Control Process, preparation of Management Review, Document Control Community calls, action record & change request execution task
• Trend, analyse and monitor key performance indicators, suggest improvements, and escalate to supervisor / management as necessary.
• Identify improvement opportunities and lead / support the implementation activities to improve performance and efficiency.
• Meet quality objectives set by management & comply to Alcon, QMS and Safety requirements.
• Perform Site's WI / SOP / Gap Assessment / Impact Assessment.
• Work with cross-functional teams to resolve operational quality issues.
• Performs any other duties as assigned by Supervisor according to business needs.
• Adhere to Alcon standards, in particular quality, ethical, health, safety and environment (HSE) and information security (ISEC) standards.

WHAT YOU’LL BRING TO ALCON :

HOW YOU CAN THRIVE AT ALCON :