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Senior / Global Community Specialist

RazerSingapore

30+ days ago

Job description

Job Responsibilities :

The Senior / Global Community Specialist is responsible for growing Razer’s community at an exponential rate through various content and engagement strategies. You are required to have your hands on the pulse of gaming, esports and social media trends to ensure Razer stays in the forefront of its social media game.

Given the global nature of the position, this role may be required to work evenings, weekends and odd hours to ensure successful execution of its community efforts.

Manage day-to-day communications on the social media channels of Razer (Facebook Instagram, Twitter and TikTok) to grow the engagement and size of these channels exponentially. This includes routine housekeeping, moderation, conflict resolution and enforcing of community house rules.
Create engaging, timely and relevant content across multiple social media channels to grow audience and increase engagement
Coordinate with internal marketing / product teams globally to develop and execute a social media and community strategy, which includes content / campaign planning and creation
Maintain relationships with online influencers / content creators through active outreach
Manage an up-to-date calendar of social content with regular stakeholder communications to ensure timely delivery
Conduct ongoing analysis and reporting of owned social media (and external channels) to provide industry / landscape insights as well as recommend suggestions for further improvement
Perform ad-hoc department administrative duties as required

Pre-Requisites :

Bachelor's degree in relevant discipline such as Communications, Marketing, Digital Media or PR, or equivalent practical experience

Minimally 3-5 years of experience in community management or social media marketing

Language Skills : Fluent English is a must and (favorably) an additional second language

Understanding of social media and livestreaming best practices, online marketing, and engagement techniques

Have a good eye for creative content, and the ability to spot emerging social trends and identify gaming / pop-cultural references

Ability to work in a fast-paced environment, focusing on generating business results

Ability to work with global teams across multiple time zones and cultures

Must be a gamer

Good-to-have(s)

Experience in building and managing social media accounts for a brand

Experience managing external agencies and vendors

Knowledge and experience in Digital Marketing, CEO, and SEM

Are you game?

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Specialist Specialist • Singapore