D01 Cecil, Marina, People’s Park, Raffles Place, SG - Operation Director

Roles & Responsibilities

Job Summary : The Operations Director is a high-level leadership position responsible for overseeing and managing the daily operations of an organization. This role plays a crucial part in ensuring that all operational activities are efficient, cost-effective, and aligned with the organization's strategic goals. The Operations Director typically reports to the Chief Operating Officer (COO) or another executive leader.

Key Responsibilities :

Strategic Planning : Develop and implement operational strategies that align with the organization's overall objectives.

Create and manage operational budgets and resource allocation plans.

Process Improvement : Identify and implement process improvements to optimize efficiency and reduce operational costs.

Monitor key performance indicators (KPIs) to measure and improve operational performance.

Team Management : Lead and oversee various operational teams, including production, logistics, quality control, and maintenance.

Recruit, train, and develop staff to ensure a high-performing and collaborative workforce.

Resource Allocation : Manage and allocate resources, such as personnel, equipment, and materials, to meet operational needs and objectives.

Ensure efficient utilization of resources and timely delivery of projects.

Supply Chain Management : Oversee the supply chain to ensure the timely procurement of raw materials and the efficient distribution of products or services.

Manage vendor relationships and negotiate contracts to optimize cost and quality.

Quality Assurance : Implement and maintain quality control and assurance programs to ensure products or services meet established standards and specifications.

Address any quality-related issues and initiate corrective actions.

Health and Safety : Ensure compliance with health and safety regulations to create a safe working environment.

Develop and enforce safety policies and protocols.

Risk Management : Identify and mitigate operational risks and issues to minimize disruptions to business operations.

Develop and maintain disaster recovery and business continuity plans.

Reporting and Analysis : Generate and analyze operational reports to identify trends, opportunities for improvement, and areas of concern.

Present findings to executive leadership.

• Customer Satisfaction : Collaborate with customer service and sales teams to meet customer expectations and resolve operational issues that impact customer satisfaction.

Requirements :

The Operations Director is a pivotal role in any organization, as they are responsible for ensuring the efficient and effective functioning of day-to-day operations. Their strategic planning, resource management, and process optimization efforts have a significant impact on the organization's overall success and competitiveness in the market.

Tell employers what skills you have

Vendor Relationships

Psychological Testing

Management Skills

Clinical Supervision

Budgets

Quality Control and Assurance

Business Continuity

Medicaid

Supply Chain

Operations Management

Administration

Medicare

Procurement

Six Sigma