Sales Consultant

Roles & Responsibilities

We are a service-based company, looking for sales to do consultative sales through face to face appointments.

Role

As a Sales Consultant, you will be responsible for engaging potential clients, understanding their needs, and guiding them through a consultative sales process. Your primary goal is to help clients make informed decisions and confidently proceed with our service package. You will handle inquiries, conduct consultations, address objections, and ensure a seamless customer experience while driving revenue growth.

Responsibilities

1. Lead Prospecting & Outreach

o Actively call leads from various sources to introduce them to our services.

o Qualify prospects by understanding their needs and determining fit.

o Schedule consultations with interested leads and follow up consistently.

2. Consultative Selling & Customer Engagement

o Conduct personalized one-on-one consultations to address client concerns.

o Educate clients on solutions that align with their goals and circumstances.

o Build rapport and maintain long-term relationships through professional and ethical sales practices.

3. Sales Process & Closing

o Guide potential clients through the decision-making process.

o Overcome objections related to fees, timing, and service value.

o Close deals efficiently and ensure smooth onboarding.

4. Pipeline & Lead Management

o Maintain accurate records of leads, calls, and follow-ups in the CRM.

o Execute timely and structured follow-ups to maximize conversion rates.

o Ensure all prospects receive a high standard of service and communication.

5. Performance & Growth

o Consistently meet and exceed monthly sales targets.

o Continuously improve sales techniques, objection handling, and closing strategies.

o Stay updated on market trends and client behaviour to refine sales approaches.

Requirements

• At least 2 years of experience in consultative sales, or B2C industry preferably in high-value service industries.
• Handle face to face customers
• Proven ability to handle objections and guide prospects toward confident decisions.
• Strong interpersonal skills with the ability to build rapport quickly.
• Proficiency in spoken and written English to communicate with a diverse client base.
• Self-motivated with a results-driven mindset.
• Persistent in follow-ups and closing deals through multiple touchpoints.
• Comfortable using CRM tools, WhatsApp for business communication, and structured sales tracking.
• Ability to work efficiently in a fast-paced sales environment.
• Achieve and maintain a high closing rate on consultations.
• Meet or exceed monthly sales package targets.
• Ensure a high follow-up success rate for non-closed leads.
• Maintain an organized and efficient sales pipeline.
• Maintain high consultation attendance rates.
• Deliver exceptional service that ensures strong customer trust and retention.
• Able to follow lead off office hours.

Working Hours :

Mon to Fri 9am - 6.30pm

( Flexi working hours )

Sat half day WFH to do follow up

Tell employers what skills you have

Negotiation

CRM

Excellent Communication Skills

Sales

Written English

Customer Experience

Interpersonal Skills

Customer Engagement

Selling

Sales Process

Revenue Growth

Team Player

Customer Service

Business Development