customer service temp

Overview

Who you'll be working for

What requirements you'll need to be eligible

What you'll be doing on the job

• Process mapping of As-Is and To-Be business processes and supporting actions required to close the gap between the current and future state
• Support manager in ongoing projects and ad hoc daily administrative work
• Assist in tasks such as testing systems and automations where necessary
• Construct meaningful dashboards using internal data sources in increasing accessibility and insights to productivity and opportunities for operational efficiency
• Assist the manager to develop, implement and monitor practice of quality expectation and service standards of the team
• Support the manager in troubleshooting business challenges, exploring and implementing necessary enhancements or rectification