Roles & Responsibilities
Build, Scale & Operate Leading DTC Brands alongside A-Players
Maneuver Marketing
Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.
In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$100M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.
These results caught the attention of The Financial Times , as they ranked us among APACs top High-Growth Companies. We have also been awarded 2nd place on the E50 Awards , jointly organised by The Business Times and KPMG in Singapore.
This is just the beginning of our journey, and you could be part of the next stage of our growth!
Your Next Role
We are looking for a detailed oriented and passionate supply-chain / logistic specialist to join our international DTC eCommerce team. Reporting to the Supply-Chain Senior Manager, you will work across multiple functions : Planning, Inventory, Logistics, Cross-Border, 3PL management, Last Miles and more.
With operations spamming across the US, Europe and APAC, you will gain international exposure, working in close collaboration with various departments : Product, Marketing, eCom, Customer Support and Business Development / GTM.
What You’ll do
Supply Planning
- Prepare and share regular sales and performance reports
- Analyze and forecast inventory needs to maintain healthy stock across channels
- Plan for incoming stock, inventory rebalancing, and new product launches with both internal and external partners
- Participate in weekly operational reviews, cross-functional meetings, and support business decisions with accurate data
Inventory Management
Oversee the accuracy and health of our inventory across multiple locations and 3PL partnersCompile, track, and reconcile order / fulfilment data for transparency and optimizationSupport audits, monthly reconciliations, and continuous process improvement initiativesOwn invoicing processes with partners, ensuring timely payment and strong vendor relationshipsLogistics Execution
Ensure daily fulfilment runs without a hitch—act fast to troubleshoot stuck or error ordersDrive customer service actions : resolve support tickets, handle refunds, reshipments, amendments, and exceptionsLiaise with logistics partners for timely order dispatch, monitor delivery and receiving operations, and close the loop on all ordersDocument and communicate issues for root cause analysis, supporting a “fix-it and learn” culturePartner & Vendor Management
Manages day-to-day supplier coordination with clear updates, follow-ups, and escalation when needed. Tracks delivery timelines, cost changes, and production milestones reliably. Vendor scorecards or feedback loops are reviewed at least quarterlyBuilds trust through consistent, professional communication. Maintains clear SOPs and timelines. Escalates issues early enough to prevent downstream impactDocumentation & Compliance
Maintains organized documentation for key workflows : inbound shipments, COGS, PO lifecycle, freight documents, and tax forms. Tools like Google Drive, Monday, or AirTable are used consistently with shared accessUpdates SOPs after major process or partner changes. Can retrieve records promptly when needed for Finance, CX, or audit purposes. Defines and maintains clear filing structureFulfillment Monitoring & Exception Handling
Monitors daily / weekly fulfillment reports and flags delays, mispacks, or routing errors promptly. Coordinates with 3PLs or CX to resolve issues and closes loop on customer impactTracks top exceptions by type (e.g. missed SLAs, split shipments) and initiates preventive measures with manager supportData Accuracy & System Hygiene
Maintains clean, consistent, and up-to-date records in internal tools (e.g. Monday, AirTable, Shopify). Ensures reliable data inputs across SKUs, vendors, POs, and inventoryMaintains accurate data for key records : SKUs, vendors, inventory, costs, and inbound POs. Follows structured naming, version control, and entry procedures. Updates tools weekly or upon new activityFlags potential mismatches between systems and corrects errors quickly. Tracks data dependencies and loop-ins for changes that affect other teamsHow You’ll Succeed
Maneuver is an OKRs, KPIs & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, multiple metrics will constitute the basis of your performance and success within this role and the company :
Key Objective #1 : Ensure Supply Continuity & Inventory Health
Deliver accurate demand forecasts to support optimal stock levels across all channelsMaintain a strong in-stock rate and avoid supply disruptions during peak and promotional periodsCollaborate cross-functionally to plan launches and rebalancing with precision and agilityKey Objective #2 : Execute Seamless Logistics & Fulfillment Operations
Ensure timely and error-free order fulfillment through effective 3PL coordinationResolve logistics exceptions and support tickets swiftly, minimizing customer impactMaintain high service levels with partners by monitoring and escalating performance issues appropriatelyKey Objective #3 : Uphold Operational Accuracy, Compliance & Data Integrity
Maintain clean, up-to-date data across internal systems, tools, and documentationSupport audits, invoicing, and vendor processes with accurate records and structured workflowsKeep SOPs and reporting aligned with business changes and ensure accessibility across teamsWhat You Bring
5+ years of hands-on logistics experience managing day-to-day order fulfillment, exception handling, and 3PL coordination in a high-volume, fast-paced eCommerce or DTC settingStrong operational mindset with a passion for executional excellence—you’re detail-obsessed, process-driven, and know how to keep systems, vendors, and timelines tightly alignedProficiency in supply planning—you can forecast needs, support product launches, and align supply with demand to avoid overstock or stockoutsSolid foundation in inventory management, including reconciliation, reporting, and multi-location stock visibility across internal and external systemsFluency with digital tools and systems like Shopify, Asana, Slack to ensure seamless cross-team collaboration and data accuracyClear, action-oriented communicator who proactively collaborates across CX, Ops, Product, and Finance to drive results and resolve issuesSolution-seeker with initiative—you bring curiosity, ownership, and a continuous improvement mindset to every part of your workTell employers what skills you have
Vendor Relationships
3PL
Customer Support
Continuous Process Improvement
Inventory
Google Drive
Root Cause Analysis
Invoicing
Transparency
Asana
Inventory Management
Vendor Management
Freight
Audits
Customer Service
Airtable