Customer Service Executive

Roles & Responsibilities

Job Description of Customer Service Executive :

• Picking up customer's phone calls
• Reply equiry via text and emails
• Assist and follow up with customer's request / order
• Pick and pack customer's order
• Coordinate with transporter / logstic partner for shipping / delivery matters
• Works with MPM (Internal ERP system)
• Follow up on collection of overdue accounts
• Printing and document filling
• Data entry
• Other ad-hoc duties when required

Job Requirements

Tell employers what skills you have

Outlook

Microsoft Office

Microsoft Excel

Interpersonal Skills

ERP

Data Entry

Good Communication Skills

Freight

Communication Skills

Customer Satisfaction

Team Player

Customer Service

Shipping

Able To Work Independently

Customer Service Experience