Position : Operations Area
Manager
Job
Description :
Manage and oversee daily operations of multiple outlets,
ensuring adherence to brand standards.
Drive
operational efficiency by monitoring sales targets, implementing
staff training plans, and introducing service improvement
initiatives.
Conduct regular outlet
inspections, provide optimization suggestions, and follow up on
implementation.
Analyze financial and
operational data to enhance profitability, control costs, and
improve overall customer satisfaction.
Support
new store openings, including manpower planning, process setup, and
smooth management of daily operations.
Mentor
outlet managers and staff, fostering a high-performance
culture.
Monitor market trends and competitor
activity to recommend proactive improvements in operations, menu
offerings, and customer
engagement.
Job
requirements :
Minimum 5 years of experience in outlet operations or
management, preferably in quick-service restaurants. Prior exposure
to Chinese or Hunan cuisine brands is
a strong advantage.
Prior experience as an
Operations Area Manager or similar role managing 5 or more
outlets.
Excellent team coordination skills
with the ability to guide and motivate employees.
Strong analytical skills to identify operational issues
and propose solutions.
Minimum education level
of Diploma or higher in Hospitality, Restaurant Management, or a
related field.
Operation Manager • Singapore