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F&B Area Manager (Beverage and Dessert)
PANDAN PANDAN PTE. LTD.D07 Golden Mile, Middle Road, SG12 days ago
Job descriptionTake full accountability for the Profit & Loss (P&L) of each outlet; analyze financial data and implement corrective actions to maximize profitability Monitor and control key financial metrics including Cost of Goods Sold (COGS) , labor cost , and overhead expenses Ensure accurate and timely budget forecasting and budget control across all outlets Track and improve Sales Per Man Hour (SPMH) to drive operational efficiency and labor productivity Prepare and present monthly financial reports with actionable insights to senior management Work closely with the marketing team to plan and implement local marketing campaigns , seasonal promotions , and new product rollouts Analyze sales trends, customer feedback, and competitor activities to develop sales-boosting strategies Lead the execution of upselling initiatives , loyalty programs, and in-store promotions to increase average transaction value Lead and inspire Outlet Managers, Supervisors, and frontline staff to deliver outstanding performance and service Conduct regular performance appraisals , set KPIs, and implement training and development plans Ensure consistent manpower planning and effective deployment of staff to match business demands Build a culture of teamwork, accountability, and continuous improvement Ensure accurate inventory management, stock rotation, and minimize waste and pilferage Coordinate with procurement teams to optimize supply chain efficiency and reduce delays or shortages Perform regular audits on stock levels, usage patterns, and supplier performance Ensure all outlets consistently deliver a high-quality customer experience in line with brand values Address customer feedback and complaints promptly, using them as opportunities for service recovery and improvement Monitor outlet presentation and visual merchandising standards Perform any other duties or special projects as assigned by the General Manager or Management Support new outlet openings, relocations, or refurbishments as part of business expansion Assist in internal audits, licensing renewals, and government inspections when necessary Collaborate in cross-departmental initiatives that align with overall business goals Strong understanding of P&L management , budgeting, and financial planning Skilled in COGS control , expense tracking, and budgetary compliance Experience tracking and optimizing Sales Per Man Hour (SPMH) and staff productivity Proven leadership in multi-unit F&B operations or retail management Excellent knowledge of local marketing strategies , sales initiatives, and customer engagement Strong analytical thinking and problem-solving abilities Effective communicator with strong interpersonal and team management skills Hands-on, proactive approach with high attention to detail and ownership mentality Proficient in MS Excel, POS systems, and business dashboards Diploma or Degree in Hospitality , Business Management , or a related field Minimum 3–5 years of experience in multi-outlet management in the F&B or retail industry Proven track record in financial performance management , sales growth , and team leadership Willingness to travel regularly between outlets and work weekends / public holidays when required Experience in managing dessert, beverage, or fast-service outlets is highly preferred Unique Bonus System Medical Benefit Dental & Vision Benefit Career Progression
Roles & Responsibilities
Job Summary :
We are seeking a highly capable and results-oriented Area Manager to oversee the performance of 3 to 5 Beverage & Dessert outlets . This strategic role is responsible for driving sales growth , operational efficiency , and team leadership while ensuring financial discipline across all assigned locations. The successful candidate will be hands-on in managing store performance, team development, and business planning in alignment with company goals.
Job Responsibilities :
🔸 Operations & Service Excellence
- Manage and oversee the daily operations of 3–5 outlets, ensuring consistent execution of SOPs, service quality, and cleanliness
- Conduct regular outlet visits to assess performance and ensure compliance with brand standards and food safety protocols
- Identify and resolve operational bottlenecks, ensuring smooth workflow and staff productivity
- Implement process improvements to enhance customer satisfaction and service turnaround time
🔸 Financial Performance & P&L Management
🔸 Sales & Marketing Execution
🔸 Leadership & Team Development
🔸 Inventory & Supply Chain Coordination
🔸 Customer Experience & Brand Consistency
🔸 Ad-hoc Duties
Key Skills & Competencies :
Requirements :
Jobs Benefit :
Why Join Us?
We offer more than just a competitive salary. Our unique bonus system is designed to reward both individual performance and team collaboration , ensuring that everyone's contribution is recognized and valued.
Additional Information :
Applicants with relevant experience are encouraged to apply. Even if you do not meet all the stated requirements, your application will be evaluated on individual merit and may be considered for other opportunities within the company.
By submitting your resume, you consent to the collection, use, and processing of your personal data for recruitment purposes.
Note : Only shortlisted candidates will be notified.
Tell employers what skills you have
Forecasting
Team Collaboration
Upselling
Supplier Performance
Manpower Planning
Food Safety
Customer Experience
Appraisals
Inventory
Team Development
Supply Chain
Service Recovery
Team Leadership
Service Excellence
Performance Management
Hospitality
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Area Manager • D07 Golden Mile, Middle Road, SG
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