Roles & Responsibilities
- To lead the operations to deliver within specific standards and schedules required, including sales targets
- To manage operations at all the cafes and kiosks shops including all licensing and regulatory requirements and compliances
- To manage operational costs including manpower, equipment maintenance etc.
- To manage production planning, forecasting, purchasing and stock control for the various outlets
- To maintain and improve the overall performance of the café and kiosks shops on a regular basis including cost analysis and monitoring of process
- To work along with the Marketing team to develop Marketing Strategies and Promotion plans to successfully market the brands out to market
- Manage and supervise the food & beverage staff to ensure maximum utilization of the manpower allocated
- Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
- To maintain close, professional and effective links with all external contractors / suppliers to ensure that they deliver to mutually accepted agreements and highest quality levels any other duties assigned by the management
Tell employers what skills you have
Coaching
Licensing
Forecasting
Leadership
Microsoft Excel
Interpersonal Skills
Production Planning
Inventory
Food and Beverage Safety and Hygiene
Purchasing
Administration
Equipment Maintenance
Compliance
Regulatory Requirements
Customer Service
Audit
People Management