Servicenow Technical Architect

Job Description &

Requirements

As a ServiceNow

Architect, you will have the opportunity to lead our ServiceNow

solutioning teams across the ASEAN region. You will be provided an

opportunity to take on unique challenges and collaborate with

clients and internal project teams - applying strategic thinking to

IT service management and guiding the client on optimal use cases

across the ServiceNow

platform.

Engagements

Lead and develop vertical-focused sales

materials

• Mentor and train both Sales and

Solution Consultants within the practice

Identification of and ownership of internal development

activities.

standardization and knowledge sharing across the

practice.

Responsibilities

Work closely with sales to understand key prospect and customer

requirement

customer organizational goals

present business case material for senior prospect and customer

stakeholders

presentations and product demonstration

sales technical champion and key point of contact for senior

decision makers within prospects and customers

Present all capabilities within the ServiceNow

platform

extended team where required

personnel in the qualification of Enterprise customer needs and

performing pre-demo needs analysis

Demonstrations of the product, both standard and tailored to

prospects and existing customers, both onsite and via

video

Concept / Proof of Value engagements with

prospects

Information / Proposal documents

Marketing events - user conferences, trade shows, webinars

etc

and understanding differentiators between the company and its

competitors

Personnel and Professional Services, conduct transition briefing -

communicate commitments, expectations etc in preparation for

deployment

matter expert at Executive briefings / marketing

events

Competencies

Strong analytical skills

style, with the ability to control and manage multiple presentation

scenarios

experience with ServiceNow is preferred with accreditations

covering the full range of ServiceNow products

Ability to work under pressure and work on multiple campaigns at

the same time

ITSM experience would be advantageous (Tool or business

process)

trusted advisor for account representative

Exhibits prior and current technical expertise in web technology

and the ability to learn new technology

Exceptional communication and presentation skills to include

technical and business concepts

of and experience selling to enterprise IT

architecture

Management, Asset Management, IT Management

Experience working with or understanding of Managed Service

Providers, Outsourcers, or Systems Integrators