Roles & Responsibilities
- Director, Digital Services & Innovation (DSI)
- Working Hours : 9am - 6pm (Mon - Fri)
- Location : Bedok
- Salary : $10k - $12k
Interested applicants can also send your resume to WA : +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.
TAN LEE XIAN Reg No : R24123487
The Supreme HR Advisory Pte Ltd EA No : 14C7279
Responsibilities :
Strategic Leadership & Service Innovation
Define and execute the DSI strategy in alignment with corporate transformation goals.Drive development of internal tools, bots, and automation platforms to increase efficiency and scalability.Lead innovation initiatives, ensuring new services (e.g., EUCMaaS, NMaaS, IFMaaS, Cloud Admin, CyberSaaS) are commercialized and adopted.Technical Delivery & IP Development
Own technical delivery of managed services, projects, and service IP development.Oversee design, deployment, and lifecycle management of UIC proprietary platforms.Maintain a central engineering pool to support cross-BU delivery.Pre-Sales & Customer Engagement
Partner with Sales & Pre-Sales teams to support GovTech tenders, enterprise bids, and solution design.Provide technical leadership in pre-sales presentations, bid defense, and solutioning workshops.Ensure seamless post-sales support and knowledge transfer.Operational Excellence & SLA Execution
Ensure SLA adherence across all managed services and project engagements.Implement robust monitoring, reporting, and chargeback models to support internal and external accountability.Manage resources across Power Platform, Cybersecurity, NOC, Automation, and Project Engineering functions.People & Team Leadership
Lead and mentor a multi-disciplinary team of engineers, developers, and analysts.Build innovation capacity by fostering a culture of collaboration, creativity, and technical excellence.Develop talent pipelines and succession planning for sustainable growth.Requirements :
Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field.10 years of progressive experience in IT services, system integration, or managed services.Strong expertise in managed services platforms (EUC, Cloud, Networking, Security).Familiarity with government procurement processes (GovTech, IMDA) preferred.Tell employers what skills you have
Managed Services
Leadership
Operational Excellence
Service Innovation
Solutioning
Defense
Customer Engagement
Succession Planning
Presales
System Integration
Team Leadership
IP
Technical Leadership
Systems Engineering
Project Engineering
Government Procurement