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Director - Digital Services & Innovation (DSI) - YZ11 - D01 Cecil, Marina, People’s Park, Raffles Place, SG
THE SUPREME HR ADVISORY PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG14 hours ago
Job descriptionOwn technical delivery of managed services, projects, and service IP development. Oversee design, deployment, and lifecycle management of UIC proprietary platforms. Maintain a central engineering pool to support cross-BU delivery. Partner with Sales & Pre-Sales teams to support GovTech tenders, enterprise bids, and solution design. Provide technical leadership in pre-sales presentations, bid defense, and solutioning workshops. Ensure seamless post-sales support and knowledge transfer. Ensure SLA adherence across all managed services and project engagements. Implement robust monitoring, reporting, and chargeback models to support internal and external accountability. Manage resources across Power Platform, Cybersecurity, NOC, Automation, and Project Engineering functions. Lead and mentor a multi-disciplinary team of engineers, developers, and analysts. Build innovation capacity by fostering a culture of collaboration, creativity, and technical excellence. Develop talent pipelines and succession planning for sustainable growth. Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field. 10 years of progressive experience in IT services, system integration, or managed services. Strong expertise in managed services platforms (EUC, Cloud, Networking, Security). Familiarity with government procurement processes (GovTech, IMDA) preferred.
Roles & Responsibilities
Director - Digital Services & Innovation (DSI)
Working Hours : 9am - 6pm (Mon - Fri)
Location : Chai Chee
Salary : $10k - $12k
Responsibilities :
Strategic Leadership & Service Innovation
- Define and execute the DSI strategy in alignment with corporate transformation goals.
- Drive development of internal tools, bots, and automation platforms to increase efficiency and scalability.
- Lead innovation initiatives, ensuring new services (e.g., EUCMaaS, NMaaS, IFMaaS, Cloud Admin, CyberSaaS) are commercialized and adopted.
Technical Delivery & IP Development
Pre-Sales & Customer Engagement
Operational Excellence & SLA Execution
People & Team Leadership
Requirements :
Tan Yen Zhen (Chen Yan Zhen) | R25138932
The Supreme HR Advisory Pte Ltd EA No : 14C7279
Tell employers what skills you have
Managed Services
Leadership
Operational Excellence
Service Innovation
Solutioning
Defense
Customer Engagement
Succession Planning
Presales
System Integration
Team Leadership
IP
Technical Leadership
Systems Engineering
Project Engineering
Government Procurement
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Director • D01 Cecil, Marina, People’s Park, Raffles Place, SG
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