Telesales Manager

Roles & Responsibilities

Vertical Institute is a Registered Training Provider (RTP) that helps working professionals stay ahead in a rapidly changing job market. Our mission is to equip individuals with in-demand skills through practical, industry-relevant training that drives real career outcomes.

We’re committed to closing the digital skills gap by helping learners — from professionals to mid-career switchers — gain job-ready capabilities through industry-relevant training. Designed for immediate application, our courses are taught by expert practitioners and include real-world scenarios to ensure every graduate is prepared to thrive in the workforce.

To date, tens of thousands of learners have upskilled with Vertical Institute. As an Approved Training Organisation (ATO) under SkillsFuture Singapore (SSG) and The Institute of Banking and Finance Singapore (IBF), we are trusted by both individuals and companies seeking cutting-edge, accredited education.

What You’ll Do

• Lead and coach a team of telesales executives to hit and exceed daily, weekly, and monthly sales KPIs
• Recruit, train, and ramp new hires quickly and effectively
• Monitor performance using dashboards, talk-minutes, conversion data, and daily call targets
• Build a strong team culture that balances high performance with zero politics
• Partner with our marketing and admissions team to give feedback on lead quality and funnel efficiency
• Handle both B2C and B2B sales conversations as needed — especially for large volume enrolments
• Report directly to the CEO with full accountability for your team’s revenue

What We’re Looking For

Why Join Us

Please apply directly through this link :

https : / / itslink.net / goviePx8Gn

Tell employers what skills you have

Coaching

Management Skills

Upselling

Psychology

Leadership

Telesales

Autonomy

Telemarketing

Loans

Selling

Marketing

B2B

Accountability

Performance Management