Roles & Responsibilities
Job Description
Customer Communication & Documentation
- Supervise and follow up on all enquiries, quotations, and related documentation as required.
- Ensure quotations are submitted promptly and that all documents are properly organized and handled.
- Work closely with customers and other relevant parties to address issues related to quotation submissions, customer requirements, or other related matters.
Coordination & Delivery Management
Lead the assistant in collecting information and coordinating with customers regarding delivery schedule changes or equipment delivery issues.Liaise with the Operations Department, Workshop Department, third-party contractors (if any), and customers to ensure all requirements and documentation are fulfilled prior to delivery.Conduct regular checks to confirm that equipment has been properly received by customers.Collect feedback from customers on delivery or return issues and communicate it to the Operations Department for service improvement.Issue Resolution & Investigations
Perform thorough investigations into customer complaints related to transportation, documentation, or missing / non-returned items.Collaborate closely with all involved parties to resolve such issues promptly and effectively.Procurement & Supplier Coordination
Review and control supplier quotations for purchased items.Verify purchase orders and internal approvals (if any) prepared by the assistant before final approval.Administrative & Communication Support
Handle general incoming calls, including answering, screening, and transferring to the appropriate person for further assistance.Job Requirements
At least Diploma or Bachelor’s Degree in Sales / Marketing or a related field.Minimum 3 years of experience in a relevant role or within a related industry.Meticulous and well-organized, with strong multitasking and coordination skills.Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to engg1@talenttradersg.com
EA License No : 13C6305
Reg. No. : R24120636 (NG KHO YIN)
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
Tell employers what skills you have
Sales
Construction
Interpersonal Skills
Marketing
Procurement
Project Management
Transportation
Communication Skills
Customer Service
Customer Communication
Screening
Delivery Management
Able To Work Independently