Assistant Manager / Senior Executive, Community Care Implementation (Operations)

Roles & Responsibilities

As a programme manager in the Caregiving and Community Mental Health Division, you will work closely with our community mental health (CMH) service providers, eg social service agencies, to deliver CMH programmes under the Community Mental Health Master plan, namely CREST (Community outreach team) and COMIT (Community Intervention team). Nestled in the community, CREST and COMIT provide easy access to persons living with mental health issues and dementia to seek early treatment nearer to their homes. You are responsible for :

• Implementation of Community Mental Health programmes by providing support to the CMH service providers
• Communication and dissemination of service model, service requirements, and funding guidelines to the CMH service providers
• Successful onboarding of CMH providers onto service platforms and supporting / ensuring service delivery in close compliance to the prescribed care model.
• Monitoring and reviewing of CMH provider's performance in the provision of CMH programmes and services.
• Supporting the evaluation of the programme by working with the CMH service provider and ensuring accurate data inputs and timely submission of reports.
• Managing the implementation of CMH pilot programmes under CMH Masterplan.

Job Requirements :

Tell employers what skills you have

WMS

Account Management

Management Skills

Continuous Process Improvement

Interpersonal Skills

Critical Thinking

Business Process Analysis

Microsoft SQL Server

Project Management

Pressure

Verbal Skills

Mental Health

C#

Disability Insurance

Corporate Communications