Senior Operation Supervisor - D12 Balestier, Serangoon, Toa Payoh, SG

Roles & Responsibilities

Key Responsibilities :

• Overseeing daily operations across multiple outlets to ensure operational efficiency and excellence in service delivery.
• Monitor sales and report for sales metrics to management
• Developing and implementing strategic sales plans to drive revenue growth and enhance customer engagement within the beauty sector.
• Managing staff scheduling, performance, and training to ensure high-quality customer service and product knowledge.
• Addressing customer feedback and resolving any complaints with professionalism to ensure customer satisfaction and loyalty.
• Ensuring smooth store operations, efficient inventory control, and compliance with company standards

Qualifications / Experience

Send your CV to linda@forteemp.com.sg

Tell employers what skills you have

WMS

Store Operations

Assertive

Strong Attention To Detail

Customer Engagement

Exceptional Customer Service

Customer Care

Inventory Control

Team Management

Customer Satisfaction

Team Leader

Kaizen

Customer Service

Scheduling

Ability To Learn