Roles & Responsibilities
Purpose :
To provide technical expertise, including both pre-sales and post-sales support, for i-PRO’s professional range of security products, such as Video Management Systems , IP cameras , and NVR s solution across operations in APAC region.
Responsibilities :
Solution Design & Proposal
- Design and propose CCTV solutions , including appropriate camera models, NVRs, storage systems, and network configurations
- Develop system architecture diagrams and Bills of Materials (BOMs)
- Ensure all proposed solutions align with industry standards and meet customer-specific requirements.
Product Demonstrations & Proof of Concept (POC)
Conduct product demonstrations showcasing i-PRO solutions and AI analytics capabilitiesSupport POC deployments to validate system performance and functionality in real-world scenariosTraining Enablement
Assist with VMS operations and provide troubleshooting supportDeliver pre-sales and technical training sessions for partners and internal teamsShare technical documentation such as datasheets, comparison guides, and integration referencesOffer guidance on third-party system integrationPre-Sales and Post-Sales Technical Support
Provide technical expertise throughout the sales cycle and post-implementation to ensure successful deployment and operationActive Learning Platform Management
Collaborate with i-PRO Americas to manage and enhance the training platformDevelop onboarding materials and monitor integrator progressShare course completion insights and feedback with the sales teamRequirements :
Minimum a Diploma or Degree in Computer Studies / Computer Science / Information Technology / Electronic EngineeringAt least 1 years of relevant experience in system engineer for security systemGood Knowledge of Network Structure, Firewall, VLAN, etcGood Knowledge of security products such as CCTV , IP camera , NVR , monitoring software, Major VMS platformsGood Knowledge of MS Window Server Operating System , Active Directory, DNS, SAN & NASExperience in web fundamentals skill HTML, Javascript, CSSUnderstanding of database design , query and systems (SQL)Communication and presentation skillsAble to travel occasionally with APAC if required.Tell employers what skills you have
Technical Documentation
Microsoft PowerPoint
Aftersales
VMS
Presales
Technical Presentation
Access Control
CCTV
Solution Selling
Camera
VLAN
Network Architecture
Technical Training
IP
Adobe Illustrator
Database Design
Presentation Skills
System Architecture
Technical Support