Customer Service Executive | up to $3.5k + OT | 5 Days | Tampines - 0310

Description

Customer Service ExecutiveLocation : Tampines Working Hours : 8 : 30am - 5 : 30pm (Mon - Fri) Salary : $2,800 to $3,500 + OT pay Minimum Diploma : any field At least 2-3 years of relevant experience in order processing and delivery arrangement, customer relationship management. Experience in handling customers' inquiries and claims by emails and phone calls. Possess Excel skills and knowledge such as V-lookup, Pivot tables, and simple formulae. Experience in SAP will have an added advantage. Interested applicants can also send your resume to and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered. WA ME for more Customer Service role Responsibilities Provide quality customer service support to customers over e-mail and phone. Handle customer enquiries efficiently and escalte issues promptly when required. Perform sales order management for customers. Perform allocation of stocks and arrange delivery for customers' orders. Conduct regular meetings with customers for close communication. Perform problem solving to value-added customers. Extract and tabulate data for monthly reporting. Collaborate with internal teams to ensure timely resolution of customer issues. Promote or recommend new products to existing customers. Any other ad hoc tasks and projects assigned. #J-18808-Ljbffr