Roles & Responsibilities
Key Responsibilities :
- Supervising Staff : This includes training, scheduling, delegating tasks, and providing performance feedback.
- Ensuring Customer Satisfaction : Supervisors handle customer inquiries, resolve complaints, and strive to create a positive dining experience.
- Maintaining Quality and Safety : They monitor food preparation, service standards, and ensure compliance with health and safety regulations.
- Managing Inventory and Supplies : This involves tracking inventory levels, ordering supplies, and minimizing waste.
- Financial Management : Supervisors may be involved in managing cash flow, preparing reports, and contributing to budget management.
- Promoting a Positive Environment : They enforce safety and security standards, and foster a positive work environment for all staff.
Skills and Qualifications :
Excellent Communication and Interpersonal Skills : Essential for interacting with staff, customers, and suppliers.Leadership and Management Skills : Supervisors need to motivate and guide their team effectively.Problem-Solving Abilities : They must be able to handle customer complaints and resolve operational issues.Knowledge of Food Safety and Hygiene : This is crucial for maintaining a safe and healthy environment.Organizational and Time Management Skills : Supervisors need to manage multiple tasks and prioritize effectively.Experience in the Hospitality Industry : Previous experience in a similar role is often required.Tell employers what skills you have
Negotiation
Management Skills
Leadership
Food Safety
Budget Management
Interpersonal Skills
Inventory
Hospitality Industry
Sanitation
Compliance
Customer Service
Cash Flow
Scheduling
Timekeeping
Ability To Learn