Customer Service Executive - WAN ADVISORY PTE. LTD.

Roles & Responsibilities

About Us :

Wan Consultants Pte Ltd is committed to delivering exceptional service and solutions to our clients across various industries. We are looking for a Customer Service Executive to join our team, playing a key role in ensuring client satisfaction and maintaining long-term relationships. If you are enthusiastic about helping others and thrive in a client-facing role, we want to hear from you!

Job Responsibilities :

• Handle client inquiries through various channels, including walk-ins, phone calls, and emails, providing accurate and timely assistance.
• Prepare quotations and negotiate prices with companies and businesses to secure deals.
• Follow up on outstanding receivables to ensure prompt payment and resolve any payment-related issues.
• Deliver professional and courteous after-sales support, maintaining and enhancing positive relationships with clients.
• Collaborate with management to address client needs and ensure seamless service delivery.

Job Requirements :

Why Join Us?

Tell employers what skills you have

Ability to Multitask

Microsoft Office

Microsoft Excel

Aftersales

Customer Experience

Interpersonal Skills

Adaptability

Communication Skills

Customer Satisfaction

Team Player

Customer Service

Service Delivery

Customer Service Experience