MANAGER - D15 Katong, Joo Chiat, Amber Road, SG

Roles & Responsibilities

Responsible for the daily operations and management of the massage parlor, developing and improving service standards, operating procedures, and rules and regulations to ensure standardized service delivery.

Maintain customer relationships, handle customer complaints, and collect feedback to optimize the service experience.

Manage in-store hygiene, epidemic prevention, fire safety, and equipment maintenance, and rationally plan consumables procurement and inventory.

Analyze operational data to develop marketing strategies, control operating costs, and increase store revenue.

Coordinate collaboration across various departments, foster a positive team atmosphere, ensure compliance, and ultimately achieve both customer satisfaction and store profitability.

At least 3 years of relevant work experience required.

Tell employers what skills you have

Fire Safety

Leadership

Microsoft Excel

Interpersonal Skills

Inventory

Customer Relationships

Consumables

Strategy

Procurement

Equipment Maintenance

Compliance

Project Management

Customer Satisfaction

Prevention

Team Player

Service Delivery