IT Manager

Overview

Job Description

Responsibilities

• Lead and manage the IT team to ensure efficient and secure IT operations across all business functions.
• Oversee system administration, network security, data management, and IT support services.
• Plan and execute system upgrades, new implementations, and digital transformation initiatives.
• Installs, configures, and supports an organization’s computer systems, including operating systems, business applications, security tools, and user hardware (laptops, PCs).
• All aspects of user management, including new user setup / deactivation
• Manage credentials, permissions, access rights, storage allocations, and Microsoft Azure active directory administration
• Manage and support bespoke shipping software.
• Ensure functionality of the shipping-centric collaboration solution including Front, ICE, Microsoft Teams, Lifesize video conferencing system
• Investigate and resolve network issues and computer problems
• Documents network configurations and computer layout
• Identifies and deploys system and network upgrades
• Manages inventory of software licenses and company devices
• Works with supervisors or managers on routine assignments and special projects
• Liaise with building management to apply various applications such as Permit to Work and aircon extension, and participate in events like fire warden briefing and fire drill exercises
• Periodic out of hours work when and if necessary, such as building annual power shutdown exercises, schedules maintenance and activities
• To undertake any other relevant duties as may reasonably be requested by the management

Requirements

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