Client
Consultation : Engaging with clients to understand
their needs, preferences, and hair history. This includes offering
professional advice on styles, colors, and treatments that best
suit the client's face shape, hair type, and lifestyle.
Providing Hair Services : A
hair consultant performs a wide range of services, including hair
washing, massaging, applying treatment products, and blow-drying.
They may also be skilled in cutting, coloring, and styling hair, or
they may work in a specialized role focusing solely on scalp and
hair treatments.
Customer
Relationship Management : They build and maintain
strong relationships with clients, tracking their treatment
progress and providing follow-up care. This helps to ensure client
satisfaction and builds a loyal customer base.
Sales and Retail : Hair
consultants are often responsible for selling hair care products
and packages to clients. They act as a salesperson, using their
expertise to persuade clients to purchase retail items that will
support their hair health at home.
Salon Operations : Additional
duties may include managing appointments, handling cashiering
tasks, maintaining a clean and hygienic workstation, and managing
salon inventory.
Hair Cutting
and Styling : Performing a wide range of haircutting
techniques, from basic trims to advanced layered cuts, and using
various tools like scissors, clippers, and razors. They also style
hair using blow dryers, curling irons, flat irons, and other tools
to create everyday looks, updos for special occasions, and
everything in between.
Maintaining a Clean and Safe
Environment : Following strict hygiene and sanitation
protocols. This involves cleaning and sterilizing tools and
workstations after each client to ensure a safe and professional
environment.
Staying Updated on
Trends : Continuously learning and staying current
with the latest hair trends, techniques, and products by attending
workshops, seminars, and trade shows.
Hair Consultant • Singapore