Senior Analyst - APAC Onboarding and KYC - D15 Katong, Joo Chiat, Amber Road, SG

Roles & Responsibilities

We’re looking for a Senior Product Analyst who is passionate about our mission of Money Without Borders to partner with our product and operational teams to help drive data-driven decisions that would support our fast-growing product through scaling and optimising the team.

As a Senior Product Analyst , you'll be driving our analytics efforts in our Onboarding and KYC Team, who do everything from improving our customers KYC experience, to implementing localised verification methods, to reducing fraudulent activity and verifying customer identities at scale.

Most importantly, you’ll collaborate closely with product managers, engineers and your fellow analysts to bring your insights into real change for our customers and help drive our mission!

How you’ll contribute :

• Identifying opportunities to improve the onboarding funnel in our APAC markets.
• Monitoring key metrics and own the alerting process so teams are notified in a timely manner.
• Size, track performance and identify optimisation opportunities for key strategic initiatives.
• Working on providing in-depth analysis on product metrics while measuring the corresponding impact on our customers.
• Inspire a team environment where ideas are shared and openness is valued.
• Make contributions to the wider product goals of the company to achieve our Mission : Money without borders.
• Work cross-functionally with global teams to ensure alignment and integration of regional initiatives with Wise’s overall strategy.

This role will give you the opportunity to :

Qualifications

Ideal candidate would have :

Good to have :

Tell employers what skills you have

Advanced SQL

HTML

PRINCE2

Architects

Customer Success

Technical Skillset

Presentation Skills

Data Science

Business Analyst

Google Analytics

KYC

Direct Marketing

Marketing Analytics

Data Visualisation