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IT Support Specialist - D14 Geylang, Eunos, SG
COLLECTIUS CMS (S) PTE. LTD.D14 Geylang, Eunos, SG20 days ago
Job descriptionProven work experience as a Technical Support Engineer, Desktop Proven experience as a System Administrator, Network Administrator or similar role Experience with databases, networks (LAN, WAN) and patch management Working knowledge of virtualization, VMWare, or equivalent Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot complex & basic technical issues Experience with data backup & recovery Knowledge of Basic Information Security is a must Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus Fortigate & Palo Alto knowledge will be a plus Financial & MAS compliance requirements will be a plus Annual Leaves (capped to 18-days) Compassionate Leaves (capped to 3-days) Marriage Leave (3-days) Birthday Leave (1-day) Examination Leave (2-days) Off-In-Lieu to credit if Public Holiday falls on a Saturday. Covered with Insurance (Group Hospitalization & Surgery, Group Term Life, Group Personal Accident & Foreign Worker Medic for foreigners only) Staff referral program fee of $500.00 for every successful referral (subjected to company's terms and conditions). Salary increments after successful confirmation based on individual's performance. 1-hour early release on a first and second Friday (max of 2-hours), if achieve the monthly target. Performance bonus.
Roles & Responsibilities
Job Description
- Accountable for network setup, annual server maintenance, event & alert management
- Monitoring network, Firewall, VPN, servers, gateways and intrusion detection systems
- Performing system and patches upgrades following new releases
- Maintaining internal documentation and policies
- Sustaining network integrity, server deployment, and security projects / task.
- Ensure security through access controls, backups and firewalls
- Diagnose and troubleshoot technical issues
- Provide user training to new hire & existing staff annually
- Work closely with vendors for equipment maintenance
- Assist with internal & external audits
- Daily CCTV checks and performance
- Assist with vulnerability assessment and penetration Testing (VAPT) & following remedial action
- Backup initiation, reports and transported to offsite location (Certis CISCO) for safe-keeping
- Ad-hoc duties as required
Requirement
Support Engineer, IT Help Desk Technician or similar role
Benefits
Tell employers what skills you have
VMware
CCTV
Penetration Testing
Equipment Maintenance
Application Support
Mobile Devices
Intrusion Detection
Vulnerability Assessment
Databases
Virtualization
VPN
Technical Support
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