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SERVICE COORDINATOR - D22 Jurong, Jurong Island, Tuas, SG

HELMSION ENGINEERING PTE. LTD.D22 Jurong, Jurong Island, Tuas, SG

2 days ago

Job description

Roles & Responsibilities

About Us :

Helmsion Engineering is a Material Handling company established in 1993. We pride ourselves on delivering high-quality equipment and solutions to our clients, combining technical expertise with excellent customer service.

Role Overview :

We are seeking a highly motivated and results-driven Service Coordinator to join our dynamic team.

Responsibilities :

Plan, coordinate and service job scheduling
Monitoring service progress
Communicating with service technician
Liaising with customer and provide good customer service and attend to their enquiries
Provide support to the Service / After Sales Department
Involve with ERP pertaining to Service Department issue
Monitoring attendance records of service technician

Requirements

Diploma or Technical Education

Excellent time-management with consistent follow-up skills

Good communication skills with the ability to establish and maintain good relationships with contacts

Basic spare parts knowledge preferable

Proficient in Microsoft Office and preferable with ERP experience

Engineering-base education / training (Mechanical, Electrical, or related field) is an advantage.

Having the ambition, and dedicated attitude to be in the profession

Self-motivated, results-oriented, and able to work independently or as part of a team.

What We Offer :

Competitive salary (commensurate with candidate’s skill and experience).

Training and tools for the job.

Opportunities for professional growth and development.

Supportive work environment with a collaborative culture.

Exposure to cutting-edge products and technologies.

(Note : Interested applicants, please send in your updated resume to hr@helmsion.com.sg )

Tell employers what skills you have

Field Service

Microsoft Office

ERP

Invoicing

Electrical

Administration

Good Communication Skills

Team Player

Customer Service

Scheduling

Shipping

Able To Work Independently

Customer Service Experience

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SERVICE COORDINATOR - D22 Jurong, Jurong Island, Tuas, SG • D22 Jurong, Jurong Island, Tuas, SG

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