Regional Account Manager - CRANE WORLDWIDE LOGISTICS (S) PTE. LTD.

Roles & Responsibilities

The Regional Account Manager plays a pivotal role in driving the strategic development and growth of a portfolio of clients within the logistics industry. With deep expertise in freight forwarding and transportation, the successful candidate will manage complex internal and external networks, build lasting client relationships, and respond swiftly to changing market conditions. This dynamic, client-facing role demands a blend of tactical precision and strategic vision to foster business retention, identify growth opportunities, and enhance overall performance across the region.

Client Relationship Management :

• Serve as the primary point of contact for clients, nurturing long-term, trust-based relationships.
• Build and maintain relationships with multiple stakeholders beyond the primary contact to maximise account penetration.

Strategic Account Mapping :

Quarterly Business Reviews (QBRs) :

Standard Operating Procedures (SOP) Oversight :

Reporting & Performance Management :

Market Analysis & Industry Awareness :

Collaboration & Best Practices Sharing :

Financial Oversight :

CRM & Documentation :

Travel & On-Site Engagement :

Compliance & Business Development :

SKILLS AND ABILITIES

EDUCATION AND WORK EXPERIENCE

Tell employers what skills you have

CRM

Account Management

Adaptive

Interpersonal Skills

Relationship Management

Market Analysis

Business Planning

Compliance

Freight

Process Management

Accountability

Customer Satisfaction

Tender Management

Business Development

Performance Management

Mapping