Operations Executive (Commodities)

Roles & Responsibilities

Job Overview : The Operations Executive (Commodities) is responsible for overseeing the day-to-day operations of the Commodities division, ensuring services are delivered in line with client requirements, internal standards, industry best practices, and Group policy directives. This role also acts as the primary liaison for coordination office clients, supporting operational excellence and maintaining strong client relationships.

Principal Duties & Responsibilities :

• Manage daily operations of the Commodities department, ensuring smooth execution and timely service delivery.
• Serve as the main contact for clients, addressing operational matters and resolving issues efficiently.
• Handle full coordination and documentation for regional assignments, ensuring accuracy and compliance.
• Collect regular client feedback and collaborate with executing offices to implement service improvements.
• Ensure all operational activities adhere to client instructions, SOPs, and company standards.
• Identify and escalate any operational irregularities to the Line Manager and inform clients where necessary.
• Review and approve inspection reports, certificates, and invoices for completeness and accuracy.
• Maintain up-to-date client quotation sheets, office quotes, and subcontractor / lab rate records.
• Assist in business development by meeting with clients and supporting efforts to secure new assignments.

Requirements :

Tell employers what skills you have

Negotiation

Microsoft Office

Microsoft Excel

Operational Excellence

Interpersonal Skills

Inventory

Group Policy

Minerals

Adaptability

Compliance

Pressure

TIC

Business Development

Able To Work Independently

Service Delivery