E-Commerce Executive - ORIENTAL FOOD & SERVICES PTE. LTD.

Roles & Responsibilities

• Updating daily sales on ERP software and coordinate daily delivery and routing for on-time delivery until the last delivery is completed.
• Ensure and assist prompt & accurate picking, packing and sorting to fulfil daily online orders from multiple eCommerce channels.
• Manage the e-commerce portals and reach the sales targets.
• Ensure happy and satisfied online clients treated with high service standards.
• Selling through platforms, Like Shopee, Facebook, YouTube, Tiktok, etc.
• Develop and implement sales strategies
• Source for business opportunities and continuous market e-commerce pricing research.
• Analyse and monitor performance against ROI goals & continually make recommendations for optimization and ongoing growth.
• Handle Social Medial Channels, updating Website with Food articles and Reviews.
• Resolve daily service level issues on time and deliver exceptional customer service.
• To perform any other ad-hoc work duties as & when required by Superior.

Requirements

Tell employers what skills you have

Preventive Maintenance

Microsoft Office

Microsoft Excel

Verbal Communication

Interpersonal Skills

Workplace Safety

ERP

Exceptional Customer Service

Selling

Routing

Service Level

Estimates

PowerPoint

Facebook

Tendering

Pricing