Service Crew - Islandwide, SG

Roles & Responsibilities

Key Responsibilities

Customer Interaction : Greet customers warmly, escort them to tables, and provide information about specials or menu items.

Order Taking : Accurately take food and beverage orders, answer questions about the menu, and make recommendations.

Service and Delivery : Serve food and beverages to customers and ensure orders are delivered promptly. Payment Processing : Handle customer payments and process them accurately.

Order Accuracy & Repeat Orders : Repeat orders back to customers to ensure accuracy before completing them.

Guest Satisfaction : Check with customers to ensure their meal was satisfactory and address any concerns.

Cleanliness & Organization : Maintain a clean and organized work and customer area by clearing tables, sweeping floors, and wiping surfaces.

Food Preparation (as needed) : Assist with basic food preparation tasks and cooking to fill orders, following standard operating procedures (SOP).

Essential Skills

• Customer service : A friendly, positive attitude and strong interpersonal skills.
• Communication : Ability to communicate effectively with customers and team members.
• Teamwork : Ability to work well in a fast-paced environment.
• Attention to detail : For accuracy in orders and maintaining cleanliness standards.
• Knowledge of menus : Familiarity with food and beverage items to provide recommendations.

Tell employers what skills you have

Upselling

Budgets

Leadership

Food Safety

Social Media

Financial Management

Inventory

Customer Engagement

Operations Management

Guest Relations

Payroll

Compliance

Teamoriented

Staff Management

Cost Control

Hospitality