Head of Claims and Insurance, APAC

Roles & Responsibilities

Role Overview

We are seeking a highly motivated and experienced Head of Claims and Insurance to lead and manage all aspects of marine insurance, cargo claims, and vessel-related claims for the CMA CGM APAC region. This role involves overseeing hull & machinery (H&M), crew, cargo, and third-party liability claims, ensuring efficient claims handling, risk mitigation, and recovery optimization in coordination and under supervi-sion with CMA CGM head office. The successful candidate will play a pivotal role in managing large-scale casualties, legal disputes, and insurance recoveries while providing strategic guidance to stakeholders.

Key Responsibilities :

Marine Claims (Hull & Machinery (H&M), Crew, P&I) :

• Manage vessel casualties (fire, grounding, salvage, General Average) and ensure timely claims processing.
• Oversee H&M, P&I, and other fleet insurance covers, ensuring proper filing and coordination with insurers.
• Conduct causation investigations, identify third-party liabilities, and maximize recovery from in-surers and third parties.
• Negotiate settlements and recoveries on the best possible terms.

Cargo Claims & Litigations :

Strategic & Leadership Functions :

What We're Looking For :

Leadership & Soft skills -Proven supervisory / managerial experience in a similar role.

To conduct proper Cargo Claim and H&M training to all internal stakeholders as required

Team player, resilient, proactive, and able to work under tight deadlines.

Cost driven

Excellent negotiation, communication, data maintenance and management and stakeholder management skills.

In-depth knowledge of the container shipping / liner industry is a plus.

Why Join CMA CGM?

(iii) To conduct necessary reference checks; and

(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES : Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

Tell employers what skills you have

Negotiation

Management Skills

Leadership

Claims Management

Microsoft Office

Claims Handling

Soft Skills

Business Travel

Excel

Team Player

Stakeholder Management

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