Waiter / Waitress

FULL Day 12Hr / PM 4 Hr shifts

available

Key

Responsibilities : 1.

Greeting &

Seating : Greet guests

warmly upon arrival.

Escort them to their

assigned tables and present menus.

Provide

customers with an overview of the dining

experience.

2.

Customer Service :

Attend customers' requests and ensure they have

everything they need.

Monitor tables for any

issues, refill drinks, and ensure an enjoyable dining

experience.

Provide detailed explanations of

the menu, including meats, sides, and

sauces.

3. Grilling

Assistance : Assist

guests with the Korean BBQ grilling process if needed.

Demonstrate the best grilling techniques for various cuts

of meat.

Ensure a safe dining experience by

maintaining cleanliness and monitoring the grilling process at

tables.

4. Order

Taking & Delivery :

Take food and drink orders and relay them to the kitchen

accurately.

Serve food and drinks in a timely

manner and ensure all items ordered are delivered

correctly.

5. Billing

& Payments :

Present bills to customers and process payments using the

restaurant's POS system.

Handle any billing

issues professionally and

politely.

6.

Cleanliness &

Organization : Maintain

cleanliness and organization in the dining area, including tables,

grills, and condiments.

Ensure the dining

environment is neat, clean, and visually appealing for

customers.

7. Customer

Satisfaction : Address

customer complaints or concerns with professionalism and ensure

satisfaction.

Communicate any serious issues

or requests to the Restaurant

Manager.

Requirements :

Previous experience in customer service or as a

waiter / waitress in a restaurant setting is preferred.

Knowledge of Korean cuisine and BBQ grilling techniques

is an asset.

Strong communication and

interpersonal skills.

Ability to multitask in

a fast-paced environment and work efficiently under

pressure.

Commitment to maintaining excellent

food hygiene and kitchen safety practices.

Good communication skills in English; proficiency in

Mandarin is an advantage.