Roles & Responsibilities
Job Description : Position Overview
JLL is seeking a diligent and organized Facilities Administrator to support the day-to-day operations of our Facilities Management team. The successful candidate will play a key role in managing helpdesk requests, monitoring work order performance, coordinating with vendors, and ensuring accurate reporting. This position requires a high level of professionalism, as it involves supporting both internal stakeholders and external partners within an international school environment.
Key Responsibilities
Helpdesk & Work Order Management
- Manage the FM Helpdesk (back-office call center ), logging and delegating requests from staff and other stakeholders to technicians or handymen.
- Administer the Corrigo helpdesk app portal, assigning work orders to relevant departments or escalating to senior management as required.
- Monitor work order performance to ensure timely and high-quality resolution.
Reporting & Data Entry
Prepare and submit daily reports, including PSI and water readings and site team attendance.Maintain accurate data entry and records as requested by Facilities Managers for compliance and reporting.Finance & Vendor Coordination
Support finance processes, including month-end / Adhoc invoice submissions and vendor coordination.Raise Purchase Requisitions (PR) in line with procurement policies.Track and follow up on outstanding vendor issues to ensure smooth operations.Requirement :
Prefer candidate who had pass experience in customer service role as the position will requires extenstive liaising with vendor, client and inhouse team member.This position will be working in a school environment.This position will be on 6 days work week, with alternate saturdayTell employers what skills you have
Microsoft Office
Water
Property Management
Recruiting
Vendor Coordination
Data Entry
Investment Management
Procurement
Logging
Accurate Data Entry
Customer Service
Real Estate
Facilities Management
Hospitality
Call Center
Work Order